Terms of Use

SHIPPING AND DELIVERY POLICY

We ship our products to most countries worldwide. While we strive to deliver goods in the time frame we specify, we cannot guarantee or accept liability for deliveries made outside of this time frame. As we rely on third-party shipping companies to facilitate our customer deliveries for us, we cannot accept liability for out of pocket expenses or other costs incurred due to delayed deliveries.

Orders are shipped typically ship within 1-2 days from the time the order is placed. Shipping time is stated on the check out page as delivery days vary based on region and weight. 

All our shipping is tracked by top Worldwide carriers. Please take note that there are some unforeseen circumstances like customs delays that we are unable to control on our end and also, some delays if there is an upcoming holiday season.

We are not liable for deliveries that are affected by customs, natural occurrences, courier mistakes, strikes or delays, nor any extra fees, customs or back end charges incurred. There will be no refunds given for these circumstances. If the courier failed to deliver, once proven by the tracking number the order did not complete, we will only be able to solve this with a reshipment.

 

IMPORTANT:

We are not responsible if a package is not deliverable because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out. If shipping information is not entered in correctly before your item gets shipped out, we are not responsible for the lost package. If you realize you have made an error in your shipping details, kindly e-mail us at info@princessofprussia.com as soon as possible. We will not be able to give a full refund. We will, however, be able to give you a reshipment, but you will have to cover the shipping cost.

 

RETURN & EXCHANGE POLICY

 30 Day Return Policy

The order shipping fee is non-refundable as it's collected directly by the shipping couriers. If you are not 100% satisfied with your purchase, you can return your order to the address we will provide for a refund or exchange within 30 days of receiving your order. To submit a request, please email us at info@princessofprussia.com

You are responsible for return shipping fees as well. All items originally included with your purchase must be included with your return. If you have purchased multiples of the same product, and have opened more than one package, we can no longer honour our 30 day return policy. You must provide a valid tracking number of your return in order for us to proceed with the refund. Upon receipt of the return and after product inspection, we will issue your approved refund via the original method of payment.

 

DAMAGED PRODUCT

In the events where the product received comes with manufacturing defects, buyers are entitled to request for replacement within 30 days of receiving the item. Buyers may be required to provide photographic evidence of the product’s manufacturing defects to info@princessofprussia.com If the case is deemed valid, Wash Warrior will cover any related cost.

After 30 days of receiving the item, buyers can no longer request for item reimbursement for any reasons.

 

COPYRIGHTS, TRADEMARKS AND CONTENT

The entire content published on this Site, including but not limited to text, graphics or code is copyrighted under copyright laws, and is the sole property of www.princessofprussia.com. Permission is granted to electronically copy and print hard copy portions of this Site for the sole purpose of placing an order with www.princessofprussia.com. Without obtaining our prior written consent, any other use, including but not limited to the reproduction, modification, distribution, display or transmission of the content of this Site is strictly prohibited. You further agree not to change or delete any proprietary notices from materials downloaded from the Site.

All trademarks, service marks and trade names of www.companyname.com used in the Site are trademarks or registered trademarks of www.princessofprussia.com. 

You acknowledge and agree that all copyright, designs, the "look and feel" of the Site, trademarks and all other intellectual property and material rights relating to the content as herein described, including software and all HTML and other code contained in this Site, shall remain at all times vested in www.princessofprussia.com and/or are the property of their respective owners. All such content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by federal and state laws and regulations and international treaty provisions. You are permitted to use the content only as penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

In addition to the Intellectual property rights mentioned above, "Content" is defined as all expressly authorized by www.princessofprussia.com and/or its third party licensors. Any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal information such as the "look and feel" of the Site, data files, graphics, text, photographs, drawings, logos, images, sounds, music, video or audio files on this Site. www.princessofprussia.com tries to ensure that the information on this site is accurate and complete. We do not warrant that the Site’s Content is accurate, error-free. Your use of the Website is at your risk. Without limiting the foregoing, everything on the Website is provided to you "as is" and "as available" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill, or non-infringement. You bear the entire risk of the completeness, accuracy or usefulness of any Content found on this Site. www.princessofprussia.com reserves the right to withdraw, temporarily or permanently, any content from this site at any time and for any reason. Removal may be immediate and without notice. You confirm that www.princessofprussia.com is not liable to you or any third party for any such withdrawal.

Opinions expressed on the Site are the personal opinions of the authors and do not reflect the views of www.princessofprussia.com. By posting you agree to be solely responsible for the content of all information you contribute. You also grant to www.princessofprussia.com a right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and we do not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please mail info@princessofprussia.com, www.princessofprussia.comreserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public, information you consider confidential should not be posted to this site.

 

CHANGES TO TERMS

We reserve the right to make changes to these Terms of Use at any time should those changes be required for a successful technological and legal operation of this Site. You should check these Terms of Use regularly for such changes.

 

CHANGES TO PRODUCTS AND PRICES

Prices shown on the Site are in your local currency unless otherwise selected.

We reserve the right to make changes to the products and prices listed on the Site, and to other content of this website, at any time without notice.

While we do our best to ensure that product descriptions on our website are accurate, some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified without www.princessofprussia.com being held accountable for such inaccuracies or errors.

 

PRODUCTS LOST OR DAMAGED IN TRANSIT

All Shipments are FOB “insert location”. We cannot guarantee the performance of our carriers. We will assist our customers in any deficiency in third-party shipping services but are not responsible for such deficiencies.

 

SECURITY & PAYMENT

Your financial & identity protection is our most important priority. That is why we process all payments through Shopify Payments which is one of the safest & most secure payment processing systems in the world.

We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Shopify Payments, a secure online payment gateway that encrypts your card details in a secure host environment. We will not store your credit/debit card details on our systems as PayPal/Shopify Payments processes it independently of . Shopify payments ensured all transactions will be fully encrypted and only used to process card transactions which you have initiated. To help ensure that your shopping experience is safe, simple and Shopify Payments uses Secure Socket Layer (SSL) technology.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

 

PROMOTION CODES

Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.

 

GENERAL LEGAL TERMS

Complete Terms: the Terms of Use constitute the whole legal agreement between you and “company name” and govern your use of the Services. Notwithstanding the foregoing, you understand that www.princessofprussia.com may make changes to the Terms of Use from time to time. When these changes are made, www.princessofprussia.com will make a new copy of the Terms of Use available at www.princessofprussia.com. You agree that www.princessofprussia.com is under no obligation to provide you with notices regarding changes to the Terms of Use. You understand that it is your responsibility to check the Terms of Use regularly for changes.

Confidentiality: You understand that www.princessofprussia.com grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. www.princessofprussia.com reserves the right to revoke these exceptions either generally or in specific cases.

Liability in the Event of Breach: You agree that you will comply with all of the provisions of the Terms of Use. You understand that you are solely responsible for any breach of your obligations under the Terms of Use and for the consequences of any such breach.

Rights Not Waived: You agree that if www.princessofprussia.com does not exercise or enforce any legal right or remedy which is contained in the Terms of Use this will not be taken to be a formal waiver of www.princessofprussia.com’s rights and that those rights or remedies will still be available to www.princessofprussia.com.

Severability: If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms of Use is invalid, then that provision will be removed from the Terms of Use without affecting the rest of the Terms of Use. The remaining provisions of the Terms of Use will continue to be valid and enforceable.

Violation of Terms of Use: Please report any violations of the Terms of Use by emailing info@princessofprussia.com.

Independent Relationship: You and www.princessofprussia.com are independent contractors, and these Terms of Use, including but not limited to submission or distribution of any Content you created, will not, in whole or in part, establish any relationship of partnership, joint venture, employment, franchise or agency between the you and www.princessofprussia.com. Neither party will have the power to bind the other or incur obligations on the other's behalf without the other's prior written consent. Neither party is authorized to act as an agent or representative of the other or for or on behalf of the other party in any capacity other than as expressly set forth in the Terms of Use. Neither party shall in any manner advertise, represent or hold itself (or any of its agents) out as so acting or being authorized so to act, or incur any liabilities or obligations on behalf of, or in the name of, the other party, unless specifically provided for in the Terms of Use.

 

RESOLVING YOUR CONCERNS

If you have any concerns with, or do not understand, our Terms of Use, we welcome you to contact us and we will make every effort to address and resolve your concerns. Feel free to contact us by email address at info@princessofprussia.com and we will respond within 24 hours

 

AFFILIATE PROGRAM

As our affiliate, YOUR Success is OUR Success. We are here to support your needs and help you grow sales!

We’re a small business that believes in www.princessofprussia.com. This is why we deliver the highest quality products making sure that our customers are fully satisfied. 

To be part of our affiliate program please email us at info@princessofprussia.com and include your social media details and we will reach out! Thank you.